Frequently Asked Questions

I’ve opened a ticket to withdraw, but I still have not received any information about my refund? How long does the process take?

The process can take up to 3 weeks to complete. Once the withdrawal is processed through the necessary departments, Student Accounts will determine a refund calculation. If you are due a refund, it will be processed and return to your original form of payment. If you owe the university, your updated balance will be reflected in TigerNet.

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